FAQ's


 

How long does it take for my order to be shipped?
Within 2-5 working days.
Who do you use for shipping?
We use Australia post for all orders within Australia and to NZ.
All packages are sent via standard post with tracking unless requested otherwise.
Do you have free delivery?
All orders over $150 will receive free shipping within Australia.
Free international shipping currently unavailable.
What if I want to return the product?
If your item is faulty you must contact us within 5 days of receiving your item.
Items that are returned must be in the same condition as received, new, unused, tags attached and in packaging.
Refunds will be issued within 3-5 working days and are refunded via the way you paid. We do not accept returns for change of mind.
Return postage is at buyers expense.
Is my payment secure?
Yes Paypal is used for buyers protection.
Do you share my personal information?
Absolutely not. All personal information and order history is strictly confidential